Phone: 770-814-9000

Fax: 770-814-9012

 

 

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

 


For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to 'drop off' sometime in the morning so Dr. Smith can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

Please note, we see patients in the following order:

Emergency Patients
Hospitalized Patient emergency
Appointments
Walk-in's

 

 
Payment Policy

Payment in full is required at the time that services are rendered. For your convenience, we accept Cash, Visa, MasterCard, Discover, and American Express.


 

 

 


Patient Arrival Policy

 

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We require that animals be placed on a leash or in pet carriers before entering the waiting room. If your cat arrives without a carrier or harness we will ask you to purchase a cardboard temporary carrier for the ride home.